Privacy Policy

This Privacy Policy explains how SNUGG collects and uses the information you share when you browse this site or book a couch. We keep this simple and collect only what we need to hold your seat and welcome you in.

Information we collect

When you use the booking form, we collect the details you choose to give us:

• Your name, so we know whose couch to save.
• Your email address, so we can send a booking confirmation.
• Your preferred date, party size, and chosen zone.

We also collect basic technical information automatically, such as your browser type and general device details, to keep the site working and secure.

How we use your information

• To confirm, prepare, and manage your booking.
• To reply to questions or requests you send us.
• To keep the site reliable, safe, and free from abuse.

We do not sell your information, and we do not use it for advertising profiles.

How long we keep it

We keep booking details only for as long as needed to serve your visit and to keep sensible business records. When information is no longer needed, we remove it.

Sharing your information

We share your information only when it is necessary to run the service — for example, with the tools that help us process a booking or send an email — or when the law requires it. Anyone who handles data on our behalf is expected to protect it.

Your choices

• You can ask what information we hold about you.
• You can ask us to correct or delete your details.
• You can decline optional fields, though some are needed to complete a booking.

To make any of these requests, contact us through the details provided at the venue.

Cookies

This site uses a small number of cookies to function properly. You can read more in our Cookie Policy.

Children

Younger players are welcome on the couch with a parent or guardian, but this site is not intended for children to submit their own details. A responsible adult should make any booking.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the date shown above. Please check back now and then.